FAQ - Frequently Asked Questions

Exchange Policy
All sales are non-refundable. I am happy to accept exchanges up to 14 days after the date of the purchase with receipt. If you plan to exchange your piece please do not wear it. If the piece has been worn or is damaged, I will not be able to exchange the piece. 

Care
To prevent your new sterling silver jewelry from tarnishing, wear it. The oils in your skin do a great job of preventing tarnish. You should also keep your sterling silver out of moist areas, such as your bathroom. Sterling silver doesn't like hot tubs, pools or sometimes the ocean. If your sterling silver becomes grey you can polish it with a silver polishing clothe.

The stones in your jewelry unfortunately are not indestructible. Though they are strong you'll want to try and prevent any hard blows to the face of the stone.

Ring Sizing
If you're interested in ordering a ring, but need your ring size: consider purchasing an Adjustable Finger Gauge

Repairs
I will be happy to repair any broken or damaged pieces when the damage is due to the integrity of the material. Unfortunately I can not repair work that was damaged by an accident, such as a broken chain from being pulled on.

Custom Work
I am happy to make a special piece for you. There is a lot that goes into working with you to create your perfect piece. Complete my Custom Order Questionnaire and I’ll be in touch.

Wholesale
If you are a shop owner, I do offer a wholesale line. Complete the Wholesale Inquiry form and I'll be in touch shortly.